PraxisForge

Refund & Cancellation Policy

Effective Date: 26th May 2025

This Refund & Cancellation Policy outlines the terms under which you can request a refund or cancel your enrollment in any program offered by PraxisForge (hereinafter referred to as "Company", "we", "us", or "our").

πŸ“‹ Cancellation by Participant

We understand that circumstances may change after enrollment. Our cancellation policy is designed to be fair while ensuring program integrity.

Cancellation Window: Cancellations will be accepted only if the request is made within 3 days of program enrollment.

  • No cancellations will be entertained if the program has commenced
  • No cancellations will be accepted if mentorship sessions have been accessed
  • Cancellation requests must be submitted in writing via email

πŸ’° Refund Eligibility

Our refund policy ensures transparency and fairness for all participants.

Full Refund Conditions:

  • Full refunds will be processed for valid cancellations made within the 3-day window
  • Refund requests must be submitted before program commencement

Important: No refunds will be provided after the program commencement and no partial refunds for midway discontinuation by the participant.

πŸ”„ Cancellation or Rescheduling by Company

PraxisForge is committed to delivering quality programs, but exceptional circumstances may require changes.

Company-Initiated Changes:

PraxisForge reserves the right to reschedule, postpone, or cancel any program under exceptional circumstances such as:

  • Insufficient enrollments
  • Trainer unavailability
  • Force majeure events (natural disasters, pandemics, etc.)
  • Technical issues beyond our control

Your Options: In such cases, participants will be offered either a full refund or a seat in an equivalent future batch as per their preference.

⏱️ Refund Process

We strive to process all eligible refunds efficiently and transparently.

Processing Timeline:

  • All eligible refunds will be processed within 7-10 working days of approval
  • Refunds will be made via the same payment method originally used by the participant
  • You will receive email confirmation once the refund has been initiated
  • Bank processing times may vary depending on your financial institution

Note: Any transaction fees or processing charges deducted by payment gateways during the original transaction are non-refundable.

πŸ”’ Data Handling and Privacy

Your privacy and data security are paramount to us.

  • All personal information collected during registration is handled per our Privacy Policy
  • Personal data is not shared with third parties without consent
  • Data may be shared only for operational purposes related to program delivery
  • Upon successful refund processing, your data will be handled according to our data retention policies

πŸ“ How to Request a Refund or Cancellation

To ensure your request is processed efficiently, please follow these steps:

  • Send an email to our support team with "Refund Request" or "Cancellation Request" in the subject line
  • Include your full name, enrollment details, and reason for cancellation
  • Provide your transaction ID or payment reference number
  • Submit the request within the applicable time frame

πŸ“ž Questions or Support?

For any questions regarding this policy or to submit a refund/cancellation request:

Email: contact@praxisforge.com

Phone: +91 8076222572

Our support team is available to assist you Monday through Friday, 9:00 AM to 6:00 PM IST.